Receive payments

Overview

We have developed our payment solutions based on the specific needs within your industry.

Already being used by real estate agents, strata managers, insurance brokers, legal practitioners and councils, our payment solutions are a proven way to streamline your back-office processes and improve your cashflow. Your clients will also appreciate being able to pay you simply and securely.

Say goodbye to manual payment processing

Macquarie’s DEFT Payments system will transform your payment collection, receipting and bank reconciliation by automating it. This means reduced administration and easier payment tracking. Plus, the more ways you give your clients to pay, the faster they’re likely to do so.

Let clients pay by card and reap the rewards

Do you need to offer your customers the option of paying you by card? If so, our EFTPOS terminals are another way to give clients greater flexibility. The time you used to spend processing payments can now be spent on other, more profitable aspects of your business.

To find out more about our payments solution, visit your industry pages or call Macquarie.*^

Macquarie DEFT Payments

Our automated payment collection, receipting and bank reconciliation service frees up your business from manual handling – to give you more time.

Leave the payment side of your business to Macquarie

Our Macquarie DEFT Payments system collects and processes payments, consolidates all transactions and then reconciles them with your account management software. So you have a permanent record of every transaction, and a very easy way to track payments.

Encourages clients to pay on time

Our Macquarie DEFT Payments system integrates with most leading business management software, and it’s available 24 hours a day, seven days a week, so your clients can pay you any time of the day or night, in a whole range of ways including:

• online or via your smart phone with all major credit cards 
• by phone 
• by direct debit 
• via BPAY^® from a cheque or savings account 
• at Australia Post using cash, cheque or EFTPOS 
• using a locked bag for mail payments by cheque.

Offering clients this flexibility encourages prompt payment, and that’s good news for your cashflow.

Reduces administration

Save time and money previously spent tracking payments, re-entering data and issuing receipts. 

Improves security

Automatic reconciliation of transactions reduces error and increases security, to give you added peace of mind.

Help when you need it

Your dedicated Relationship Manager will be on hand to help with the entire transition process. We’ll arrange comprehensive training, help with client communications, and provide ongoing support.

See how Macquarie DEFT Payments works in your industry.

• Strata
• Commercial real estate
• Residential real estate
• Insurance broking
• Legal.

Speak to a business bank that listens. To find out how we can help your business achieve outstanding performance, visit your industry pages or call Macquarie.*

Use DEFT mobile to make payments anywhere, anytime

A mobile optimised version of DEFT is now available on smart phones and other mobile devices, giving your payers secure, convenient access to making payments anywhere, any time.
By registering online with DEFT, payers on smart phones and other mobile devices can:

• make credit card or direct debit payments
• pay now or schedule future dated or recurring payments
• view, change or delete future dated or recurring payments
• view payment history and print receipts
• click to call or email DEFT support.

Payers can also make one-off payments without registering.

When payers visit deft.com.au, their smart phone or mobile device should automatically switch to the mobile optimised version of DEFT. Alternatively payers can access the mobile site from the full website at deft.com.au.

If your payers have any queries, please direct them to DEFT support on 1800 67 21 62. Detailed step by step guides are available on the DEFT website.

deft.com.au

Merchant services

Make it easy for your clients to pay for your goods or services by credit, debit or charge card with the latest in EFTPOS devices from Macquarie.

Choose from three options:

Macquarie Base – a compact and convenient, two-in-one device that sits on your counter.

Macquarie Explorer – a portable, battery-powered, wireless device  that’s among the smallest and lightest payment devices available in the market.

Macquarie Navigator – a virtual terminal or website solution that lets you receive funds online through a range of internet options.  

All our EFTPOS terminals allow for purchases, cash-outs, refunds, surcharging, mail orders or telephone orders, tipping and pre-authorisations.

Increased peace of mind

Our terminals come with standard security features built in, to help protect you against fraud.

We’ll help you make the transition

A team is on hand to help your business start using EFTPOS terminals, as is your dedicated Relationship Manager. We’ll arrange comprehensive training and ongoing support.

Speak to a business bank that listens.To find out how we can help your business achieve outstanding performance, visit our industry pages or call Macquarie.*^{^}